Nanoshellnet Root Reseller Hosting Guide

1. Overview of Root Reseller Hosting

Root Reseller Hosting allows clients to resell hosting services with full control over their servers. Clients receive root access, enabling them to manage websites, emails, databases, and security configurations for their end-users.

Our Root Reseller Hosting solution ensures:

• 24/7 server monitoring and support

• High uptime with reliable infrastructure

• Legitimate licensed software for server management

• Secure and optimized performance

2. Server Management by Nanoshellnet

We provide full server management to ensure your Root Reseller Hosting runs smoothly. Our services include:

2.1 Server Setup & Installation

• Installation of WHM/cPanel or DirectAdmin.

• Configuration of PHP versions, MySQL, Apache/Nginx, and email servers.

• Setup of firewall, anti-malware, and DDoS protection.

2.2 Security & Updates

• Regular OS and software updates for security.

• Continuous monitoring for malware, viruses, and vulnerabilities.

• Firewall and brute-force protection to prevent unauthorized access.

2.3 Performance Optimization

• Optimized server performance for speed and reliability.

• Disk space, bandwidth, and CPU/RAM monitoring.

• Resource allocation to ensure fair usage for all reseller accounts.

2.4 Backup & Disaster Recovery

• Daily backups for databases and weekly backups for full server snapshots.

• Quick disaster recovery solutions in case of server failure.

2.5 Technical Support

• 24/7 technical support via ticket, WhatsApp, and email.

• Support includes server troubleshooting, software issues, and configuration assistance.

3. Licensing Policy

All software installed on our servers is legitimate and licensed, including:

• WHM/cPanel License

• DirectAdmin License

• Softaculous License

• Other server management tools

This ensures your server is fully compliant and operational without interruptions.

4. Payment Policy (Immediate Deletion)

To maintain a strict and transparent policy, the following rules apply:

4.1 Payment Methods

• Payments accepted via Credit/Debit Cards, PayPal, Bank Transfer.

4.2 Billing Cycle

• Clients must pay before the start of the billing cycle.

• Renewal reminders are sent 7 days prior, but payment on time is the client’s responsibility.

4.3 Non-Payment Consequences

• Immediate suspension: If payment is not received by the due date, the server will be suspended immediately.

• Instant data deletion: If payment is not made, the server and all data, including websites, databases, emails, and files, will be permanently deleted on the same day.

• No refunds or recovery: Once deleted, data cannot be restored, and the service must be purchased again.

4.4 Discounts & Coupons

• Any discount or coupon is valid only if payment is made on time.

5. Frequently Asked Questions (FAQ)

Q1: Do I get root access?
Yes, all our Root Reseller Hosting plans provide full root access.

Q2: Can I install my own software?
Yes, but unsupported installations may require our assistance.

Q3: How often are backups performed?
Backups are performed daily for databases and weekly for full server snapshots.

Q4: How fast is the support response?
Our average support response time is under 1 hour during business hours, and under 3 hours for emergencies.

Q5: Are all licenses genuine?
Yes, every software license installed on the server is legitimate and compliant.